Delivery

DELIVERY & SHIPPING


Domestic

Delivery within Australia is free of charge.

We partner with StarTrack for domestic deliveries, and endeavour to deliver your package between 5–7 working days.

Please note in the message section during your order process if you require a signature on delivery. If a signature is required, ensure someone is available to sign upon delivery.

If you are not home during delivery and you have requested a signature, please note that StarTrack will then deliver the item to your local post office and leave a note to notify you that they have attempted a delivery. If no signature is required, StarTrack will leave your package at the delivery address.

International

For International shipments, we partner with Australia Post. We charge a flat rate of:

  • $40.00 for goods to New Zealand
  • $70.00 for goods to the rest of the world

Please note that the cost of the garment and the shipping does not include any duties or taxes payable at the destination country.

If goods are lost or damaged during delivery, please contact us at customercare@biancaspender.com within 7 days of placing the order so that we can look into the matter.

Delivery times may vary during the Christmas period. Please contact Customer Care if you wish to discuss delivery options.